My Blog

IDEX

SERVICES

National deployment within Must, a subsidiary of the IDEX group, of the Salesforce Field Service solution. Need to facilitate data migration by setting up an automatic import system managed by an ETL tool.

Industry:

Facility Maintenance

Technology:

Salesforce Sales Cloud, Field Service Cloud, Talend

Duration:

6 Months

NEED

For each contract won, the team gathers all the data from the field: sites, buildings, equipment, types of work, etc. On an Excel file.

These thousands of values must then be injected into Salesforce as quickly as possible. Manually, this work is time-consuming and can cause several injection errors, which cannot be directly identified.

SOLUTION

Design and development on TALEND of a Java application, executable on a virtual machine.

It will be composed of several JOBS: data quality control, integrity control, mapping and injection into Salesforce, error management and success logs.

RESULTS

  • Mass injection of new customer contracts (+100,000 records per file)
  • Mass data update
  • Quality control, data integrity
  • Automation of injection at an adjustable
  • frequency